Overview

CCL have developed this course to provide Relationship Managers with a practical guide to understanding their role in ensuring their firm’s compliance with applicable rules and regulations. The course will open with an overview of the need for compliance and the importance of establishing a compliance culture, before discussing codes of...

CCL have developed this course to provide Relationship Managers with a practical guide to understanding their role in ensuring their firm’s compliance with applicable rules and regulations. The course will open with an overview of the need for compliance and the importance of establishing a compliance culture, before discussing codes of ethics and the benefits of behaving ethically. It will then discuss the role of front-line staff as the firm’s first line of defence, considering their responsibilities under Money Laundering and FATCA regulations, and highlighting the importance of effective risk-based due diligence. Next, the programme will concentrate on the issues that relationship managers may encounter that could lead to conflicts of interest, such as remuneration and inside information, before providing practical advice on mitigating those conflicts. The course ends on the topic of corporate social responsibility and looks at when whistleblowing might be the only option.

The workshop style programme uses a variety of teaching methods including relevant case studies, illustrative examples and participant interaction to help attendees quickly grasp and internalise new knowledge. It is highly interactive and participants will be invited to discuss illustrative examples in order to gain a practical understanding of all these issues.

  • Introduction – What is Compliance and why is it important?
  • Establishing a Compliance Culture
  • Introduction to Ethics – what is it and why does it matter?
  • Benefits to behaving ethically
  • How to make ethical decisions
  • Relationship Managers – the first line of defence
  • Money Laundering and Terrorist Financing
  • A Risk-Based Approach to Customer Due Diligence
  • The penalties for non-compliance
  • Tax Evasion and the global impact of FATCA
  • Introduction to conflicts of interest
  • Identifying and managing conflicts of interest
  • Corporate social responsibility, organisational culture and employee responsibility
  • Whistle blowing

After attending this session, attendees will:

  • Know the importance of compliance  
  • Have a thorough understanding of the concept of ethics
  • Know how to resolve ethical dilemmas
  • Understand their role in the fight against Money Laundering and Terrorist Financing
  • Be able to carry out effective risk-based due diligence
  • Know how to identify and report suspicious activity
  • Be aware of the impact of FATCA on the region, their firm and client onboarding
  • Be able to identify conflicts of interest and know how to manage them
  • Understand how corporate social responsibility affects organisational culture and employee responsibility