Privacy & Cookies
This policy covers your information on this website only. There may be links to external sites beyond our control and we suggest that you always check the privacy policies of these sites before using them.
By visiting this website and in providing any data about yourself to us, you are confirming that you have read, understood and agree to our policies and practices. If you are at all uncertain about any aspect of our policies and practices, please contact us and refrain from using this and our other websites.
Collecting very specific, relevant information is a necessary part of us being able to provide you with the services you are purchasing from us or are subscribing to.
We will only use your information fairly and securely, and will never do anything with it (such as sharing it with any other party) that you have not clearly agreed to, or that could be considered irresponsible.
You have a right under the Data Protection Act 1998 to request a copy of the personal data which we hold with reference to you and to request that we delete this information from our computer system or that we do not use it for direct marketing. We will in any event not intentionally fold any personal data longer than is necessary.
Data We Collect
You will be asked for data such as your name, address and email address when you register with us, book a course or event, make an enquiry or order products and services from us.
We use your personal data:
• to provide goods and/or services to you/your organisation
• to let you know about other goods and services you may be interested in
• for basic profiling purposes to improve the site experience and functionality
• to notify you about changes and improvements to this website
If you register or enrol for our training services or events or if you subscribe to our Regulatory Updates you will receive email communications alerting you to CCL news and offers. You may choose not to receive these by emailing firstname.lastname@example.org or by clicking the unsubscribe link which is included at the bottom of all marketing emails.
Disclosure of Data
CCL Academy does not sell, trade or rent your information to others. Your details will be added to the CCL database in order to process your request, and so that you can be kept up to date with relevant details of our, or our associated companies, training, updates and services. From time to time CCL holds joint events with selected partners. If you book to attend one of these events your details will be made available to the event partner. To opt-out of receiving any communications from CCL and/or the event partner, please notify us.
Your data may be required to be passed to a third party if they need it in order to fulfil your order(s) for our goods and services, or to execute the communications we send to you. Except as set out above, we shall not disclose your information unless obliged to, or allowed to do so by law, or where we need to in order to run our business. In such circumstances, we ask those people to give us confidentiality or non-disclosure undertakings.
Any marketing message we send you will contain a link to allow you to change your mailing subscriptions and preferences. In addition, every marketing message will include an appropriate and easy way for you to unsubscribe/opt out of receiving further communications.
This site contains links to other websites. We are not responsible for the privacy practices of these websites and you should review their privacy policies. The policy described here, applies only to data collected by CCL Academy.
Transfer of Data
The data that you supply through this website is sent to secure servers located in the United Kingdom but may in some circumstances be used, stored and processed in countries outside the European Economic Area (“EEA”). By submitting information via the Website, you agree to this storing, processing and/or transfer. If we transfer your information outside the EEA in this way, we will take steps to ensure that your privacy rights continue to be protected.
Inaccuracies and corrections
At all times we endeavour to keep your details up to date and accurate. If you become aware of errors or inaccuracies, please email email@example.com.
Changes to this policy
When you visit our site a small text file called a cookie is downloaded to your computer to improve your website experience. A cookie is used to store small amounts of information. Most cookies are ‘session’ cookies which only exist for the duration of your session on our site, for example to pre-load your details into registration forms. Cookies also enable the effective use of the basket function. In addition we track cookies anonymously for our site analytics. Depending on the browser that you use, you can set your preferences to block cookies, and/or notify you before they are placed.