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Spaced Learning for Employees

A suite of topical Learning Cards designed to promote awareness around topical compliance issues.

  • Understanding data protection in financial services

    Martin Mitchell | 4th January 2023 | Spaced Learning for Employees
    In January 2023, Meta (the owner of Facebook and Instagram) was fined €390 million by the Irish privacy regulator for breaking EU data protection rules. Whilst Meta plans to appeal the fine, it is an important example of how costly...
  • Identifying and managing conflicts of interest

    Peter Haines | 5th December 2022 | Spaced Learning for Employees
    In March 2022, the FCA fined GAM International Management £9m for failing to manage conflicts of interest in relation to its dealings with Greensill Capital. The FCA also fined one of its former investment managers £230k for failing to declare...
  • Why are complaints important in financial services?

    Martin Mitchell | 4th November 2022 | Spaced Learning for Employees
    Financial services firms are typically subject to specific regulatory obligations in relation to how they handle client complaints. Here are four key reminders to share with staff across your firm as to why complaints are important.
  • Reducing fraud within financial services

    Michael Sacks | 13th September 2022 | Spaced Learning for Employees
    Cifas, the UK’s leading fraud prevention service, has warned that the cost of living crisis is providing criminals with new opportunities to steal personal and financial information. Here are three things to remind your employees.
  • Prevent and detect Modern Slavery

    Michael Sacks | 4th August 2022 | Spaced Learning for Employees
    The financial sector has an important role to play in preventing and detecting modern slavery - not only through a firm’s direct operations (e.g. staffing, procurement and supply chains) but also through its approach to investment, lending and client relationships....
  • Preventing and detecting Financial Crime in the workplace

    Michael Sacks | 4th May 2022 | Spaced Learning for Employees
    In April 2022, the FCA released its review of the financial crime controls at six challenger banks. Whilst the review found evidence of good practice, in particular through the innovative use of technology, it also highlighted weaknesses which increased the...
  • Protecting your firm against Cyber-Attacks

    Michael Sacks | 4th April 2022 | Spaced Learning for Employees
    With an increasing number of cyber security incidents reported by the FCA, businesses need to ensure that the fundamentals of cyber security are in place. Here are some timely reminders for staff on their role in protecting the firm against...
  • Doing the right thing with Whistleblowing

    Peter Haines | 16th March 2022 | Spaced Learning for Employees
    Whistleblowing procedures are a crucial part of effective corporate governance and a key back-stop for a positive compliance culture in firms. People who blow the whistle in accordance with the law and regulation play an important role in exposing poor...
  • Sanctions Compliance: 3 key practices to keep in mind

    Bruce Viney | 3rd March 2022 | Spaced Learning for Employees
    Financial and trade sanctions are being issued at an unprecedented rate, so it is vital that all staff are aware of sanctions risk and understand how sanctions affect their business activities. The UK sanctions regime must be considered, as well...
  • Reducing the risks of remote and hybrid working

    Michael Sacks | 4th January 2022 | Spaced Learning for Employees
    With the increase in remote and hybrid working arrangements, it’s important for all staff to understand their responsibilities when working remotely. Here are three best practices to download and share with your front and back-office employees.
  • Averting the risk of Greenwashing as demand for ESG credentials increase

    Michael Sacks | 6th December 2021 | Spaced Learning for Employees
    As the demand for financial services products and services with green or ESG (Environmental, Social and Governance) credentials increases, so too does the risk of greenwashing. Here are three best practices to download and share with your employees.
  • Minimising Bribery and Corruption in the workplace

    Michael Sacks | 4th November 2021 | Spaced Learning for Employees
    Bribery and corruption can have a devastating impact on a business, a country's economy, and society. Here are three best practices and some of the key areas of bribery for you to download and share with your employees.

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