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DFSA Suitability for Front-Office Staff

Overview

The DFSA has stated that “Ensuring firms have adequate suitability frameworks in place has been, and will continue to be, a key priority for us.”

The DFSA expects firms to not only design robust systems and controls but also to ensure that they operate effectively in practice. This includes providing relevant staff with appropriate training, which ensures that attendees can apply the requirements in practical scenarios.

This focused workshop is designed to provide participants with a comprehensive understanding of the DFSA’s expectations, including both the relevant principles, rules and the findings of previous thematic reviews. The course also includes analysis of a range of real-life case studies.

An optional post-course assessment is available for those attendees who need to be able to demonstrate their knowledge and understanding of the DFSA’s requirements.

Who is this for?

This engaging and highly interactive course is designed specifically for front-office staff who advise clients or manage client portfolios. It is also suitable for those who support or oversee front-office activity.

Learning Outcomes

At the end of the workshop, participants will:

  • Understand why suitability is a priority for the DFSA
  • Know the DFSA’s rules relating to suitability
  • Understand the DFSA’s expectations, as described in the findings of previous thematic reviews
  • Be aware of the practical challenges relating to suitability, including appropriate record-keeping
  • Be able to apply their knowledge of the rules to practical scenarios

Course Details

  • The DFSA’s focus on suitability
  • Relevant DFSA Principles and Conduct of Business rules
  • When does suitability apply?
  • Information requirements
  • Documenting suitability
  • Analysing real-life case studies
  • Consequences of getting it wrong

Virtual Delivery

Our virtual training courses are designed to be every bit as engaging as our in-person courses. To achieve this, our trainers use market-leading technology and a range of training techniques to ensure high levels of interaction with participants. Courses include the use of:

  • Virtual ‘break-out’ rooms: participants are divided into virtual rooms to facilitate small group discussion.
  • Polling: multiple-choice questions, answered anonymously, allow the trainer to assess knowledge and understanding across the group.
  • Case studies: true to life case studies and scenarios are used to highlight the practical application of theoretical knowledge.
  • Messaging: participants can submit questions and comments, either to the whole group or privately to the trainer.

Additional Benefits:

  • Recording: public course participants have the option to access a recording of the course for one month after the course. In-House clients also have the option to record their training for an additional fee.

  • On-going Q&A: public course participants can access an ongoing Q&A facility allowing them to ask questions relating to the course.

 

In-Person Delivery

Our in-person training is delivered face to face at your offices, and includes:

  • ‘In-the-moment’ questions & discussions: questions through conversations allow the trainer to assess knowledge and understanding across the group.
  • Case studies: true to life case studies and scenarios are used to explore practical application of theoretical knowledge.
  • Q&A: participants can ask questions during training, either to the whole group or privately to the trainer.
DFSA Suitability for Front-Office Staff
hourglass
Duration
1 Hour
location
Delivery
In-House
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