Key Details

Duration: 2 Hours (2 CPD Points)
Available: None Scheduled

Overview

Regulators are increasingly emphasising the importance of Conduct and Culture as one of their top priorities. However, whilst many of the largest firms have undertaken wide-ranging projects to address Conduct issues, many small and medium-sized firms have so far done little to identify, and articulate, the Conduct Risks that are...

Regulators are increasingly emphasising the importance of Conduct and Culture as one of their top priorities. However, whilst many of the largest firms have undertaken wide-ranging projects to address Conduct issues, many small and medium-sized firms have so far done little to identify, and articulate, the Conduct Risks that are of particular relevance for them.

This module explores the concepts of Conduct Risk and Culture, and how they relate to ‘Treating Customers Fairly’ (TCF). It also considers the practical aspects of addressing Conduct Risk, including the role of the Board, as well as the practical steps required to develop and implement a Conduct Risk Programme.

Who is this for?

Strictly reserved for Senior Management and Senior Compliance staff of DFSA regulated firms.

  • The meaning of Conduct Risk and the role that Culture plays
  • TCF v Conduct Risk
  • The Conduct Risk Programme
  • DFSA’s expectations around conduct and culture
  • The role of the Boards and the NEDs
  • Conduct risk and strategy
  • Product design

After attending this course, participants will be able to:

  • Explain the meaning of Conduct Risk, and the role that Culture plays
  • Explain the difference between TCF and Conduct Risk and how to put together a Conduct Risk Programme
  • Demonstrate to regulators how culture and conduct are embedded in their firms
  • Include conduct risk and culture in the operations of the Board and the NEDs
  • Know how Conduct Risk affects strategy and product design